Refund Policy
The SSL Store Refund Policy
If the certificate you purchase does not work as planned or was bought by mistake, no need to worry. Any certificate obtained from our website comes with a money back guarantee. At The SSL Store (a subsidiary of DigiCert, Inc.), you can cancel your order and ask for a refund at any time within 30-days of purchase.
The SSL Store tries its best to keep up with the latest security standards in a cost-effective manner. Customer satisfaction is our primary goal. Every code signing certificate bought from here comes with a 30-day money back guarantee.
Any charges for canceling the order?
No, we do not charge. At The SSL Store, you can cancel your order without being feared for hidden charges.
Do I get a 100% refund?
Yes. Once you apply for canceling the order, you will get 100% refund as it processes, though it should be within 30 days of the period from the date of purchase.
How to cancel the order?
Within your dashboard, open up your order details, then click to view the details for the individual certificate you wish you cancel. You’ll have an option on that page to cancel the order for a refund. Alternatively, you can send an email to codesigning-support@sslstore.com